Industry-leading protection from Fastly’s security experts
Fastly Managed Security services
Peace of mind is just the beginning as Fastly’s Managed Security services combine leading products and SLAs with expert management to ensure applications and APIs are protected, performant, and available 24/7/365.
More protection. Less complexity.
Response Security
Best For: Rapid, expert intervention when you need it most.
- Reactive (customer-filed) incident response for any Fastly service
- Dedicated Chat (Slack) channel, direct email & phone access to Fastly’s CSOC
- 15-minute response time SLA
- Quarterly reporting
Managed Security Professional
Best For: Focused, proactive protection for your most critical apps and APIs.
- Proactive 24/7/365 monitoring and incident response for up to 2 included services
- Dedicated Chat (Slack) channel, direct email & phone access to Fastly’s CSOC
- 15-minute response time SLA
- Quarterly reporting
Option to monitor additional services available
Managed Security Enterprise
Best For: Comprehensive, white-glove defense for your applications and APIs.
- Proactive 24/7/365 monitoring and incident response for up to 10 included services
- Preemptive threat hunting
- Dedicated Chat (Slack) channel, direct email & phone access to Fastly’s CSOC
- 15-minute response time SLA
- 30-minute time to notify SLA
- Monthly advanced reporting, after-action reports, and threat hunt reports
Option to monitor additional services available
Get peace of mind to focus on key initiatives
Maximize security and availability
Leverage the SOC combating the internet’s biggest attacks each day to gain expert protection from advanced threats.
Guarantee consistent, effective protection
Harness the power of global application security experts who are ready to protect your applications at all times without the stress of staffing the same capability internally.
Accelerate security outcomes
Work with a partner who learns what’s most important to you and enables you to achieve your goals.
Features
Gain unrivaled protection
Strengthen your security posture as Fastly proactively protects and mitigates application attacks while offering actionable insights and strategic recommendations.
Industry-leading Capability
Get the best of both worlds as Fastly's award-winning products are combined with industry-leading SLAs, exclusive capabilities like threat hunts, and proprietary threat intelligence so you can rest assured you'll stay performant and available.
Expert Management
Put your application security posture in the hands of experts. Fastly maintains a 98% CSAT & 98% first contact resolution rate because protecting the world's biggest brands attracts the brightest talent. Rest assured knowing your biggest attacks are just another day in the office for our team.
Flexible Coverage
Choose the service that best fits your needs. All of Fastly's Managed Security services are tailored to your business and we have three different options to ensure that whether you need rapid intervention, your business will be met with a right-sized solution.
Supercharge your capabilities
24/7/365 monitoring and mitigation
Ensure attacks are mitigated. Adopt continuous monitoring, detection, and protection against OWASP threats and more provided by a global team of application security experts.
Regular actionable reporting
Build on strategic data. Get timely reports delivered and contextualized with insights for actionable enhancements. Contact us for a sample.
Threat hunting
Uncover hidden vulnerabilities. Receive proactive searches for vulnerabilities on your applications and custom rules applied to patch them before they’re abused.
Threat intelligence
Leverage emerging insights. Draw on trends analyzed from across our customer base to guide your security strategy.
Readiness drills
Improve your team’s preparedness against security threats. Partner with our team to simulate attack responses and fine-tune your security strategy for effective and rapid response when needed.
Attack readiness and response
React to attacks more effectively. Gain rapid expertise to mitigate attacks on applications and services that aren't being proactively monitored no matter the time or day.
“Fastly Managed Security Service is expanding our security capability—from bot protection to rate limiting to emerging threats. And we'll be able to continue to expand to our protection over time.”
Andre Lackmann
Technology Director
Meet the teams delivering Fastly’s Managed Security services
- Customer Security Operations Center
The Customer Security Operations Center (CSOC) is a dedicated team of experts providing industry-leading 24/7/365 threat detection and mitigation.
- Security Technical Account Managers
The Fastly Technical Account Managers are a team of security experts offering strategic support to customers.
- Security Research Team
The Fastly Security Research Team uses research, analysis, and visibility across both our unique data and the overall threat landscape to inform and defend customers from emerging threats.
Included with all Managed Security services
15 minute
SLA guarantee on critical incident response
Included with Managed Security Enterprise
30 minute
notification SLA for any critical incident
Want to learn more?
Frequently Asked Questions
What is Fastly Managed Security Services?
Fastly Managed Security Services are comprehensive offerings within our cloud security services that provides proactive and reactive protection for your applications and APIs. They combine advanced security tools with options for 24/7 monitoring and mitigation from Fastly’s security expert teams, giving your organization confidence against evolving threats.
How does Managed Security Service fit into Fastly’s overall security services?
The Managed Security Services are part of Fastly’s broader security services portfolio. It augments our edge cloud platform with all of our security products like Next-Gen WAF and DDoS protection, providing ongoing monitoring, incident response, strategic guidance, and reporting delivered by our Customer Security Operations Center.
Who should consider using Fastly’s Managed Security Services?
Fastly’s Managed Security Services are designed for technical leaders, developers, engineers, and CTOs who want to strengthen their security posture without having to build and staff around-the-clock security operations. It is especially helpful for teams that need expert support to detect and mitigate sophisticated threats. Fastly offers three distinct Managed Security Services to support organizations of all sizes and best align with security needs: Response Security, Managed Security Professional, and Managed Security Enterprise.
What types of threats do Fastly’s Managed Security Services help protect against?
With continuous monitoring and mitigation, our service helps protect against a wide range of application and API threats, including web application attacks, automated bots, and denial-of-service vectors. These protections work alongside Fastly’s Bot Management, DDoS protection, and web application firewall (WAF) for layered defense. You benefit from proactive threat hunting and real-time response from security experts.
What support can I expect from a Fastly security expert?
Fastly security experts provide active incident response, strategic reporting, and guidance tailored to your environment. You also get access to communication channels like dedicated chat, email, and phone support with our CSOC, helping your team respond rapidly when it matters most.
Can Fastly’s Managed Security Services integrate with my existing tools and workflows?
Yes, Fastly’s cloud security services are designed to integrate with your security and DevOps workflows, giving you visibility and control across tools you already use while enhancing your security posture with Fastly’s monitoring and mitigation capabilities. This is enabled through Fastly’s edge cloud platform, Edge Compute, and CDN, ensuring seamless integration and scalability.